Returns & Exchanges
At Victoria London, we want you to be completely satisfied with your purchase. If your order isn't perfect, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your parcel, covering any previous delivery markings.
Drop Off and Refund
Hand your package to the designated courier; once received and inspected at our London studio, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing